I can't send email on my iPhone or iPad

This FAQ assumes that you have set up email on your device and that incoming mail is working but sending mail is not working!

This is usually fixed by double checking the outgoing mail server setting. Make sure that your username and password are in there and it is not set to optional ("Optional" previously used to work on iPhones and iPads for sending as the device would use the incoming user and password)

So to fix this issue on your device go to: Settings - Accounts - Mail

Then select the correct account and check that the OUTGOING MAIL SETTINGS match:

Host Name / SMTP: mbase.computerjazz.net

Username: Your username which is usually your email address.

Password: Your email account password.

Use SSL: Yes

Authentication: Password

Server Port: 465
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Can I change my Outlook 365 provider/supplier/partner?

It is fairly straightforward to change who your Outlook 365 supplier if you can log into the...

How do I setup my email program securely?

Some computerjazz.net hosting accounts come equipped with email that can be setup as either POP3...

I can't log into my email

If you are having problems checking your email please refer to the following: Email program...

What are SPF and DKIM records and how do I know if they are set up correctly?

SPF and DKIM records help against someone spoofing, impersonating or phishing an email address.If...

How do I centre an image in gmail?

When composing an email in gmail you can insert an image and centre ir or align it to the left or...