Why did one of my emails getting flagged as SPAM? Print

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There are a few reasons:

1. A new domain can take a little bit of time to develop a reputation. The big email companies look at things like: How many people have added a contact with that new domain name, how many people have sent email to that new domain using their service, how many people have archived email received from that new domain, how many people flagged email from the domain as SPAM or moved it to the Junk folder etc. Then they adjust the email reputation score for the domain.

They do this so that spammers who start a new domain name start of with a low email reputation score.

But the new domain of someone sending legitimate email will reach a good email reputation score after an amount of time.

2. There is this thing called DMARC that helps validate good email. When these new things come out not many service providers use them. But now DMARC is starting to be a thing. Fortunately with our hosting accounts we offer easy to setup DMARC. You can find it in the DNS editor and you can add DMARC to any of your domains or you can ask us to do this for you.

Please do let us know if any of your emails get flagged as spam. Ideally let us know which domain name rejected the email and then we can do more testing and tweaking for you.





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